VW parts, Dune Buggy, Sandrail Parts

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Shipping:

We at Volks shop do our best to ship every order as soon as possible and 90% of the orders leave within 24 hours of being placed. We stock thousands of parts, however, some items may need to be ordered and will delay the shipping of your order. If there will be a considerable delay before we can ship your order, we will notify you via email to see if you would like a partial shipment.

Please check your order immediately upon receipt, you must let us know within 48 hours if there is any items missing or mishipped items in your order.

Damaged shipments - You (the receiver) must file a damage claim with the appropriate shipping company. We can not file the claim. Please retain all packaging materials as the shipping company may want to inspect the damaged items and the packaging. Once the claim has been filed and we have been notified by the shipping company we can move forward and resolve the issue.

Volks shop llc keeps your shipping cost low and does our part to help the enviroment by reusing boxes and packaging materials whenever possible. We do not purchase styrofoam "peanuts" ever. All peanuts used in shipping have been used in orders we received from our suppliers. 95% of our packaging materials have been recycled.

Returns, Cancellations & Pricing:

If you are not satisfied with your order please contact us as soon as possible at Volksshop@gmail.com
  or 619-419-2814 .  Returns will be accepted within 10 days of purchase for exchange or store credit.

Shipping is not refundable & returns are at the purchaser’s expense.

SORRY, NO RETURNS ON ELECTRICAL ITEMS.

Cancellations and/or Returns are subject to a 20% restocking fee. (not applicable if you cancel on the same day you placed your order)

Special order items such as TMI upholstery and specially machined items are not returnable.

Prices are subject to change without notice.  volks-shop.com will not be responsible for pricing, or image errors that occasionally occur on the website.  If you think there may be an error, please contact us at Volksshop@gmail.com  If there is a typographical error, volks-shop.com will provide the item at 5% over cost + shipping.

Privacy 
Our Commitment to your Privacy

volks-shop.com will not sell, trade, give or rent any personally identifiable information obtained from you to a third party unless you consent.

Why do we gather the information and how will we use it?

  • To fill orders and process payment when applicable.
  • To communicate with you for the purpose of answering questions and/or pending orders/designs.
  • Occasionally, we will send you e-mail communications to provide information which we think you will find useful, including information about new products and services from volks-shop.com. It is our policy only to send e-mail to customers who wish to continue receiving such information. In every such e-mail, we will also have instructions on how you may unsubscribe from the e-mail list so that you will not receive any future e- mails if you do not wish to.

Security. Is my information safe?

When you place orders or access your membership information, ALL information is encrypted and uses a secure server. All of the data we collect is protected by state-of-the-art 'firewalls' against unauthorized access.

This site uses a Thawte SSL123 Certificate to offer secure communications by encrypting all data to and from the site. Thawte has checked and verified the site's registered domain name. This information is included in the SSL certificate that was issued. This enables you to check the site's validity yourself. Always check a site's certificate before entering any sensitive information.